Summary

Able to represent a company with professional appearance and mannern Productive and responsible willing to work as team member handling any given taskn Excellent communication skillsn Able to achieving goals of target time Punctuality.n Can easily manage handle office work loads.n A fast learner, able to understand new ideas and concepts.

Projects

New Building Data Center & Networking
Virtual Audit

Experience

Company Logo
Assistant Manager IT
Freight Connection Pakistan (Pvt.) Limited
Sep 2022 - Present | Karachi, Pakistan

Ø  General maintained of all IT-related Hardware & Software in all units.Ø  Installing authorized Software to laptop & desktop.Ø  Manage CRM and Generate daily Reports about user complaints.Ø  Generate user’s profiles and configure.Ø  Identify user needs. Determine network and system requirements.Ø  Providing all supports for all units.Ø  Fault finding to laptop & desktop.Ø  Maintain network facilities in individual machines, such as drivers and         settings of personal computers as well as printers.Ø  Installation & Configuration of all types of Operating System.Ø  Hardware Assembling.Ø  Monitor networks to ensure security and availability to specific users.Ø  System Diagnosis (Hardware & Software).Ø  Maintain network switches, WIFI routers and other basic networking.Ø  Maintain Antivirus & Database servers solve any technical issues.Ø  Maintain network servers such as file servers, VPN gateways, and                 intrusion detection systems.Ø  Administer servers, desktop computers, printers, routers, switches,               firewalls, software deployment, security updates and patches.Ø  Install and support LANs, WANs, network segments, Internet, and                 intranet systems.Ø  Diagnose ERP in client’s side.Ø  Maintain Attendance Machines (interlink, Thumb machine).Ø  Additional responsibilities as requested by the IT manager & Head of IT.Ø  Evaluate and modify system's performance.Ø  Handling Domain profile & Workgroup’s.Ø  Resolving Outlook all issues/ Scanning PST.Ø  Maintain Barcode scanners.Ø  Installation and maintain Barcode scanners.Ø  Printer’s installations and sharing to user’s also Gerber, Plotters &                 photocopier.Ø  Provide desktop and server support.Ø  Setting up and configuring new laptops and desktops.Ø  Install authorized software to laptops and desktops.Ø  Ensuring security and upgrades are applied and kept up to date on               desktops and laptops.Ø  Antivirus installation to all desktops and laptops.Ø  Reporting faults and maintaining logs on servers, desktops and laptops.Ø  Creating purchase requisitions for IT hardware/software.Ø  Ensuring all software purchased licensing is recorded and maintained.Ø  Setting up new users and disabling expired accounts in accordance with       HR requirements.Ø  Arrangements of virtual audits & giving strong network & hardware             support.Ø  Attending virtual audit’s lead on front as a support sides & clear,                   customer KAFA/IKEA etc.     Complete the user & management requirement respect with timely               manners & giving support to all ports/terminal sites & out of city                 offices.

Company Logo
Deputy Manager IT
Artistic Milliners Pvt Ltd.
Feb 2022 - Apr 2022 | Karachi, Pakistan


Server installations and deployment
Create user\'s on AD and apply group policies
cable lying network & CCTV
NVR & camera installations
Networking whole building user end termination
Rack mount and install networks switch
Ready workstations for user\'s
Vendor\'s dealing
Printer installations zebra & barcod
AP installations and deployment as per user\'s requirements
Manage and command to boys daily work and resolve complains with feedback
Reporting to Head of IT
ETC..

Company Logo
Assistant Manager IT Infrastructure (BT)
Al karam Textile Mills (Pvt) Limited
Sep 2020 - Feb 2022 | Karachi, Pakistan


Responsibilities
General maintained of all IT-related Hardware & Software in all units.
Installing authorized Software to laptop & desktop.
Manage CRM and Generate daily Reports about user complaints.
Generate users profiles and configure.
Identify user needs. Determine network and system requirements.
Providing all supports for all units.
Fault finding to laptop & desktop.
Maintain network facilities in individual machines, such as     drivers and settings of personal computers as
well as printers.
Installation & Configuration of all types of Operating System.
Hardware Assembling.
Monitor networks to ensure security and availability to specific users.
System Diagnosis (Hardware & Software).
Maintain network switches, WIFI routers and other basic networking.
Maintain Antivirus & Database servers solve any technical issues.
Maintain network servers such as file servers, VPN gateways, and intrusion detection systems.
Administer servers, desktop computers, printers, routers, switches, firewalls, software deployment,
security updates and patches.
Install and support LANs, WANs, network segments, Internet, and intranet systems.
Diagnose ERP in clients side.
Maintain Attendance Machines (interlink, Thumb machine).
Additional responsibilities as requested by the IT manager & Head of IT.
Evaluate and modify system's performance.
Handling Domain profile & Workgroups.
Resolving Outlook all issues.
Scanning PST.
Maintain Barcode scanners.
Installation and maintain Barcode scanners.
Printers installations and sharing to users also Gerber, Plotters & photocopier.
Provide desktop and server support.
Setting up and configuring new laptops and desktops.
Install authorized software to laptops and desktops.
Ensuring security and upgrades are applied and kept up to date on desktops and laptops.
Antivirus installation to all desktops and laptops.

Company Logo
IT SUPPORT EXECUTIVE
Gerry's Group
Sep 2018 - Sep 2020 | Karachi, Pakistan

Coordination with VFS Team through emails working on visa missions and projects
General maintained of all IT-related Hardware & Software in all units.
Installing authorized Software to laptop & desktop.
Manage CRM and Generate daily Reports about user complaints.
Generate users profiles and configure.
Identify user needs. Determine network and system requirements.
Providing all supports for all units.
Fault finding to laptop & desktop.
Maintain network facilities in individual machines, such as drivers and settings of personal computers as
well as printers.
Installation & Configuration of Operating System.
Hardware Assembling.
Monitor networks to ensure security and availability to specific users.
Software & Hardware configuration.
System Diagnosis (Hardware & Software).
Maintain network switches, WIFI routers and other basic networking.
Maintain Antivirus & Database servers solve any technical issues.
Maintain network servers such as file servers, VPN gateways, and intrusion detection systems.
Administer servers, desktop computers, printers, routers, switches, firewalls, software deployment,
security updates and patches.
Installation and Maintain CCTV Cameras.
Install and support LANs, WANs, network segments, Internet, and intranet systems.
Diagnose ERP in clients side.
Maintain Attendance Machines (interlink, Thumb machine).
Installing and setting up Time Management System in All unites.
Additional responsibilities as requested by the IT manager.
Install and maintain network hardware and software.
Evaluate and modify system's performance.
Handling Domain profile & Workgroups.
Outlook all issues.
Scanning PST.
Maintain Barcode scanners.
Installation and maintain Barcode scanners.
Printers installations and sharing to users also Gerber, Plotters & photocopier.
Diagnose and resolve technical issues.
Provide desktop and server support.
Respond and resolve server hosting issues.
Support and maintain hosting Server/Desktops.
Setting up

Company Logo
Network Executive
Ebrahim Textile Mills (Pvt.) Ltd.
Nov 2017 - Feb 2018 | Karachi, Pakistan

General maintained of all IT-related Hardware & Software in all units.
Installing authorized Software to laptop & desktop.
Manage CRM and Generate daily Reports about user complaints.
Generate user’s profiles and configure.
Identify user needs. Determine network and system requirements.
Providing all supports for all units.
Fault finding to laptop & desktop.
Maintain network facilities in individual machines, such as drivers and settings of personal computers as
well as printers.
Installation & Configuration of Operating System.
Hardware Assembling.
Monitor networks to ensure security and availability to specific users.
Software & Hardware configuration.
System Diagnosis (Hardware & Software).
Maintain network switches, WIFI routers and other basic networking.
Maintain Antivirus & Database servers solve any technical issues.
Maintain network servers such as file servers, VPN gateways, and intrusion detection systems.
Administer servers, desktop computers, printers, routers, switches, firewalls, software deployment,
security updates and patches.
Installation and Maintain CCTV Cameras.
Install and support LANs, WANs, network segments, Internet, and intranet systems.
Diagnose ERP in client’s side.
Maintain Attendance Machines (interlink, Thumb machine).
Installing and setting up Time Management System in All unites.
Additional responsibilities as requested by the IT manager.
Install and maintain network hardware and software.
Evaluate and modify system's performance.
Handling Domain profile & Workgroup’s.
Outlook all issues.
Scanning PST.
Maintain Barcode scanners.
Installation and maintain Barcode scanners.
Printer’s installations and sharing to user’s also Gerber, Plotters & photocopier.
Diagnose and resolve technical issues.
Provide desktop and server support.
Respond and resolve server hosting issues.
Support and maintain hosting Server/Desktops.
Setting up

Company Logo
Desktop Support Officer
Al Karam Textile Mills (Pvt) Ltd
May 2016 - Nov 2017 | Karachi, Pakistan

My Responsibilities:

General maintained of all IT-related Hardware & Software in all units.
Installing authorized Software to laptop & desktop.
Generate user’s profiles and configure.
Providing all supports for all units.
Fault finding to laptop & desktop.
Installation & Configuration of Operating System.
Hardware Assembling.
Software & Hardware configuration.
System Diagnosis (Hardware & Software).
Maintain network switches, wifi routers and other basic networking.
Maintain Antivirus & Database servers solve any technical issues.
Installation and Maintain CCTV Cameras.
Diagnose Erp in client’s side.
Maintain Attendance Machines (interlink, Thumb machine).
Installing and setting up Time Management System in All unites.
Additional responsibilities as requested by the IT manager.
Handling Domain profile.
Outlook all issues.
Scanning PST.
Maintain Bar code scanners.
Installation and maintain Bar code scanners.
Printer’s installations and sharing to user’s also Gerber, Plotters & photocopier.

Projects:
Done wireless projects in Alkaram Designer Office Clifton.

Education

Newport Institute of Communication and Economics
Bachelors, Bachelors in Science, Bachelors of Science(HONS.)‎
Operations And Innovation Elective I Elective II Marketing Strategies And Value Innovation Strategic Financial Analysis And Design Elective III Capstone Project I Strategic Management Leadership
CGPA 3.6/4
2022
Pakistan College of Arts and Textile
Diploma, DIT From Trade Testing Board‎
Information Technology
Completed
2010
Government College University
Intermediate/A-Level, , Intermediate Of ComputerSciences‎
Computer Science
2010

Skills

Intermediate Active Directory
Intermediate Application Domains
Intermediate ATS Knowledge
Expert  Adobe Premiere Pro
Intermediate Bios
Expert Cab Controlling
Beginner CCNA
Intermediate CCTV Knowldge
Expert Cisco Network Systems
Intermediate Client Acquisition Skills
Expert Client Followup
Expert CompTIA Network
Intermediate Cooordination Skills
Expert Customer Dealing
Expert Customer Support
Intermediate Database Management
Expert DHCP
Expert DNS
Expert Email Writing
Intermediate Firewall
Intermediate Fluent in English
Intermediate Front Office Support
Intermediate Go-to-Market Strategy
Expert Government Contract Negotiation
Intermediate h Operations Management
Expert Import Operations Handling
Expert Information Technology Command
Expert Installation and Software Configuration Skills
Intermediate Internal Audit Command
Expert Internet Troubleshooting
Expert IP Networking 
Expert IT Desktop Support
Intermediate JavaScript
Expert Labor Management
Intermediate Logo
Intermediate Microsoft Office365
Expert Networking Handling
Intermediate Networking Protocol
Expert Networking Protocols Command
Expert Operating System Administration
Intermediate Oracle
Expert Pipeline Management
Beginner Polymer Additives
Beginner Polymer Engineering
Expert Record Keeping
Intermediate Risk Compliance Management
Expert Social Studies Subject Command
Intermediate Software Development Tools Command
Beginner softwere instatlion
Expert Supplier Negotiation

Languages

Expert Urdu
Expert English

Muhammad Contacts

Atif Shahzad
jubilee life insurance company